Welcome to Xelo.shop! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms and Conditions carefully before using our website. If you do not agree to these terms, please do not use our site. These Terms and Conditions apply to all visitors, users, and others who access or use Xelo.shop.
1. Acceptance of Terms
By accessing and using the Xelo.shop website, you agree to comply with these Terms and Conditions and all applicable laws and regulations. We reserve the right to modify or update these terms at any time without prior notice. It is your responsibility to check this page periodically for any changes.
2. Use of Our Website
You agree to use Xelo.shop for lawful purposes only and not to engage in any activity that may damage, disable, or impair the website, its content, or its functionality. You are prohibited from using the website to:
- Engage in any fraudulent activity.
- Violate any intellectual property rights.
- Transmit harmful or malicious software (e.g., viruses, malware).
- Interfere with the normal functioning of the website or other users’ access to it.
We reserve the right to suspend or terminate your access to the website if we believe that you have violated these terms or engaged in prohibited activities.
3. Account Registration and Security
To make purchases or access certain features of Xelo.shop, you may be required to create an account. When you register for an account, you agree to provide accurate and complete information and to keep your account details, including your password, secure. You are responsible for all activities that occur under your account and agree to notify us immediately if you suspect any unauthorized access or use of your account.
Xelo.shop reserves the right to cancel or suspend your account if we believe that the account has been compromised or if you have violated these Terms and Conditions.
4. Products and Pricing
At Xelo.shop, we strive to provide accurate descriptions and prices for all products on our website. However, we do not guarantee that the information is error-free. We reserve the right to correct any pricing errors or product information mistakes without prior notice.
- Product Availability: We make every effort to ensure that products are available for purchase, but we cannot guarantee product availability. If an item you’ve ordered is out of stock or unavailable, we will notify you as soon as possible and provide an alternative or a refund.
- Pricing: Prices for products on Xelo.shop are subject to change without notice. All prices are listed in the currency applicable to your location, and taxes and shipping fees may apply depending on your region.
- Discounts and Promotions: From time to time, Xelo.shop may offer discounts or promotional offers. These offers are subject to availability and may have specific terms and conditions that apply.
5. Order and Payment
By placing an order with Xelo.shop, you are making an offer to purchase a product under the terms of our sale. We reserve the right to accept or reject any order for any reason, including product availability, errors in product information, or pricing discrepancies.
We accept various payment methods, including credit/debit cards, and other secure payment gateways. You agree to provide accurate and complete payment information at the time of purchase.
Once your order is successfully placed and payment is processed, you will receive an order confirmation email. We will then begin processing and shipping your order.
6. Shipping and Delivery
Xelo.shop offers shipping to a variety of locations. Shipping times and costs depend on your location and the shipping method chosen at checkout. We aim to fulfill orders as quickly as possible, but delivery times may vary depending on factors beyond our control, such as customs delays or carrier issues.
You will receive a tracking number once your order has been shipped, which you can use to monitor the status of your delivery. If you have any concerns about shipping or delivery, please contact our customer support team.
7. Returns and Refunds
We want you to be satisfied with your purchase from Xelo.shop. If you are not completely satisfied, you may return most items within a specified return period. For detailed information on our return and refund policy, please visit our Returns and Exchanges page. Returns may be subject to certain conditions:
- Items must be returned in their original condition.
- Proof of purchase (order confirmation or receipt) is required.
- Return shipping fees may apply.
Refunds will be processed once the returned items are received and inspected. Please note that shipping fees are generally non-refundable.
8. Intellectual Property
All content on Xelo.shop, including text, images, logos, graphics, and videos, is owned by Xelo.shop or licensed to us and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from Xelo.shop without prior written permission from us.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data. By using our website, you agree to the practices described in the Privacy Policy.
10. Limitation of Liability
To the maximum extent permitted by law, Xelo.shop shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use of our website or products. Our liability is limited to the amount you paid for the product or service that gave rise to the claim.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Xelo.shop operates, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for any disputes arising out of or related to these Terms and Conditions.
12. Termination
We reserve the right to suspend or terminate your access to Xelo.shop at our discretion, without notice, if we believe you have violated these Terms and Conditions. Upon termination, your right to access and use the website will immediately cease.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: contact@xelo.shop